Preppo AI is operated by Creati Pty Ltd ACN 697 537 947, trading as Preppo AI (“Preppo”, “we”, “us” or “our”).

This Cookie Policy explains how we use cookies and similar technologies when you visit or use Preppo.

We believe families should be able to understand what information is collected when they use Preppo and have meaningful choices about optional analytics.

1. What are cookies?

Cookies are small pieces of information that a website can store on your browser or device.

Cookies can perform different functions. For example, they can help keep you signed in, remember your preferences, protect the service from misuse or help us understand how people use Preppo.

We may also use similar technologies, such as local storage, session storage and authentication tokens. We refer to these technologies collectively as “cookies” in this policy unless otherwise stated.

2. How Preppo uses cookies

We use cookies for two main purposes:

Essential cookies

These cookies are necessary for Preppo to operate properly.

They may be used to:

keep users securely signed in
authenticate accounts
maintain sessions
remember essential settings
protect Preppo against fraud, abuse and security threats
balance and route website traffic
and provide features requested by the user.

Because these technologies are necessary to provide the service, they may operate without optional analytics consent.

Disabling essential cookies through your browser may prevent some parts of Preppo from working correctly.

Optional analytics

With your permission, we may use privacy-focused analytics technologies to help us understand how Preppo is being used.

For example, analytics may help us understand:

which pages are visited
which features are used
how visitors navigate through Preppo
whether users encounter errors
general information about devices and browsers
and how we can improve the experience for families.

Optional analytics are not required to use the core Preppo service.

Where consent is required, we do not activate optional analytics until you choose “Allow analytics.”

If you choose “Decline,” we will respect that choice and will not activate optional analytics that require your consent.

3. Children and analytics

Preppo is designed for children and families, so we take particular care with information relating to students.

We do not use cookies to build advertising profiles about students.
We do not use students' personal information for targeted behavioural advertising.
We do not sell students' personal information collected through cookies or analytics.

Where analytics are used to understand how Preppo is working, we aim to collect only the information reasonably necessary for that purpose.

4. Advertising cookies

Preppo does not currently use third-party advertising cookies.

We do not use advertising cookies to follow students across unrelated websites or apps for targeted advertising.

If this practice changes in the future, we will update this policy and obtain consent where required before introducing optional advertising or tracking technologies.

5. Cookies and technologies we use

The cookies and similar technologies used by Preppo may include:

Category

Purpose

Required?

Authentication

Keeps users securely signed in and manages account sessions

Yes

Security

Helps protect Preppo against fraud, abuse and security threats

Yes

Preferences

Remembers essential user or service preferences

Where necessary

Infrastructure

Helps deliver Preppo reliably and securely

Yes

Analytics

Helps us understand how Preppo is used and improve the service

No — optional

6. Authentication and security providers

Preppo uses third-party technology providers to help provide secure authentication and infrastructure.

These providers may place or access cookies or similar technologies that are necessary to provide their services.

For example, authentication technologies may be required to recognise that you have securely signed into your Preppo account, while infrastructure providers may use technologies that help protect Preppo against malicious traffic.

These technologies are used to operate and protect the service rather than for targeted advertising.

Further information about our service providers and how personal information is handled is available in our Privacy Policy.

7. Your analytics choice

When you first use Preppo, you may be asked whether you want to allow optional analytics.

You can choose:

Allow analytics: permits us to use optional analytics technologies to understand and improve Preppo.

Decline: optional analytics technologies that require consent will not be activated.

Your choice will not affect your ability to use Preppo's core learning features.

You can change your analytics preference at any time.

You can also control or delete cookies through your browser settings.

Please remember that blocking essential cookies may prevent important features from working, including the ability to securely sign in to Preppo.

9. Third-party services

Some features of Preppo may interact with services operated by other companies.

For example, Preppo may use third-party providers for authentication, security, infrastructure, analytics or other technical services.

These providers may process information according to their own privacy practices where they act independently of Preppo.

Preppo may also be accessible through third-party platforms such as WhatsApp. Cookies and tracking technologies used directly by those platforms are controlled by the relevant third party and are not governed by this Cookie Policy.

Please refer to our Privacy Policy for more information about third-party service providers and disclosure of personal information.

10. How long cookies remain on your device

Different cookies remain on a device for different periods.

Session cookies generally expire when you close your browser or end your session.

Persistent cookies remain for a specified period or until they are deleted.

We aim not to retain information collected through cookies for longer than reasonably necessary for the purpose for which it was collected.

The cookie table in this policy provides more information about the duration of individual cookies and similar technologies.

11. Do Not Track and similar browser signals

Some browsers and devices provide privacy signals or “Do Not Track” settings.

Because standards for these signals continue to evolve, their effect may depend on the technologies and providers involved.

Where we are legally required to recognise a particular privacy preference signal, we will do so.

Regardless of browser settings, Preppo does not currently use third-party advertising cookies or use students' personal information for targeted behavioural advertising.

We may update this Cookie Policy when our technology, providers or legal obligations change.

If we make a material change to the way optional cookies or analytics technologies are used, we will provide appropriate notice and seek consent where required.

The “Last updated” date at the top of this policy shows when it was most recently revised.

13. How this policy relates to our Privacy Policy

This Cookie Policy explains specifically how Preppo uses cookies and similar technologies.

Our Privacy Policy provides more information about how we collect, use, disclose, retain and protect personal information.

Students can also read our Privacy for Students notice for a simpler explanation of how Preppo handles their information.

14. Contact us

If you have questions about cookies, analytics or privacy at Preppo, please contact us:

Creati Pty Ltd

ACN 697 537 947

Trading as Preppo AI

Sydney, New South Wales, Australia

Email: privacy@preppo.ai